- Work with the Account Management team and the Production Manager and Team Leader to ensure that you receive the required standard of brief, understanding client expectations and what is required to deliver on those expectations;
- Ensure you manage the operational process of product manufacturing and ensure that you maximise efficiency;
- Ensure you meet or exceed customer expectations
- Understand current jobs, minimizing production costs and timings, reducing both material and time wastage involved in the quote through to complete production;
- Ensure you deliver on tasks correctly, on time and on quality, and where this was not possible, that it is escalated to the CSM and/or Account Manager and remedial action taken.
- Commit to a thorough and clear communication loop with the Account Management team and the client, updating with job progress, errors and mutually beneficial solutions
- Responsible for effective management of outsourced permanent POS
- Ensure that your personal knowledge is up to date on MIS systems, product, material and technical processes development
- Operate invoicing process accurately and in a timely fashion;
- Strive for continual improvement of client work;
- Ensure that you or the correct personality, when requested, join the Account Management or New Business teams for pitches, presentations or visits, as required, seeking new cross selling opportunities and growth of existing business.
Requirements:
- Experience within a production controller / project manager role
- Experience within POS / large format print
- Thorough knowledge of print production practices and processes
- 5 years’ experience with print
- High level of attention to detail
- Able to work under pressure and to tight deadlines
- Ability to communicate effectively internally with colleagues and externally with
- Good relationship building and negotiation skills
- Analytical thinking skills
- Professional approach to problem solving and internal customer relations
- Reliable, trustworthy and conscientious
- Effective and collaborative team player
- Prepared to listen and learn from others
- Ability to be flexible and adaptable to priorities and business needs
Apply:
Please email your full CV details to us. All applications are strictly confidential, and your details will not be shared without your consent.
Key Words: production controller/production co Ordinator/print controller/print co Ordinator, project co Ordinator/project manager/print/Pos/planner/Supply Chain Planner / Supply Chain Coordinator / Demand Planner / Materials Planner / Supply Chain Analyst / Logistics Coordinator / Production Planner / Demand Planner / Production Scheduler / estimator / estimating / order processor / order processing / account manager / account executive/ CSR / customer service representative / customer service executive / production planner / production buyer / buyer / materials controller
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