Company: A leading large format and signage company.
Role: Responsible for managing account and/or projects from initial concept to completion - through design process to production and installation whilst ensuring an exceptional client service.
- Serves as the main day-to-day contact projects for clients, suppliers, external partners, and the account team
- Project Management of large format display and signage projects throughout the UK
- Participate in meetings with existing clients and internal teams
- Answering client queries/ dealing with issues/ managing client expectations
- Liaising directly with suppliers and printers to ensure the artwork production process runs smoothly and their considerations and feedback are acknowledged and actioned as appropriate.
- Ensures high quality standards in all client deliverables
- Coordinate client-specific projects throughout the lifecycle
- Managing creative projects from initial concept to completion, on time and budget
- Creating job briefs and booking in jobs. Managing installs and requirements.
- Oversee multiple projects concurrently, coordinating between design, production, and logistics teams to ensure smooth execution
Requirements:
- Experience working within the print industry – signage / graphics / large format
- Experience managing projects
- Hold excellent customer service / account management experience
- Experience working within a design agency background and/or creative design
- A professional and approachable manner
- Client driven with the ability to anticipate the customer needs
- A high level of attention to detail and a passion for quality, you will take pride in your work to ensure that consistently high standards are achieved and maintained
- Confidence in your own ability and be able to communicate effectively at all levels
- Thrive under pressure during peak periods of work
Apply
Account Manager / Project Manager / Customer Service / Customer Service Representative / CSR / Senior Account Manager / Senior Project Manager / Senior Customer Service Representative / Senior CSR / Packaging / Print / Labels / Creative / Design / Graphic Adaptation / Creative Account Manager / CAM / Large Format / POS / Large Format Print / Point of Sale /
Job Types: Full-time, Permanent